Frequently Asked Questions
What is Responscity and what does it do?
Responscity is a technology company that builds smart governance and infrastructure solutions for urban bodies, including modules for disaster management, citizen engagement, taxation, and digital municipal services.
Who are your solutions designed for?
Our solutions are primarily designed for municipal corporations, city councils, and urban local bodies (ULBs), but can also be adapted for state-level departments and private smart township projects.
What is the Citizen Connect app?
Citizen Connect is our mobile application that allows residents to lodge complaints, pay taxes, request services, and give feedback—all from their smartphones. It’s fully integrated with the city’s digital infrastructure.
How does the Disaster Management System work?
Our IoT-powered system monitors real-time environmental data (like water levels), automates alerts through sirens and SMS, and coordinates emergency response teams—helping cities act faster during floods or crises.
Is your platform customizable for different cities?
Yes. Our modules are fully configurable based on the unique operational and demographic needs of each city or region.
Does Responscity offer training and onboarding support?
Absolutely. We provide hands-on training, onboarding documentation, and dedicated support to ensure your team can use our systems effectively from Day One.
Can citizens without smartphones access your services?
Yes. Our web portals and integrated offline support options ensure that all citizens—regardless of device access—can benefit from our services.