Traditional municipal records have long suffered from outdated, fragmented, or manual processes—making it difficult for governments to efficiently manage services. Enter Digital House Identification (DHI), a revolutionary approach to mapping urban spaces and delivering smarter, faster governance.
DHI assigns a unique QR or NFC code to every residential and commercial property, digitally linking it to a centralized governance platform. This enables real-time complaint logging, tax assessments, survey participation, and service tracking with pinpoint accuracy.
In cities like Silvassa, Responscity’s DHI rollout has improved everything from sanitation logistics to grievance redressal. Municipal staff now have instant access to verified property data, while citizens enjoy simplified access to services with just a scan.
More than a tagging system, DHI acts as the digital backbone for smart governance—bridging the gap between local government and the people it serves.
In many Indian cities, outdated municipal records and fragmented service systems have long stood in the way of efficient governance. Departments struggled to locate properties, track service requests, or verify data—often relying on handwritten records or verbal communication.
Recognizing this challenge, Responscity introduced Digital House Identification (DHI), a groundbreaking solution that brings every household into the digital fold. By assigning each residential and commercial property a unique QR or NFC code, DHI enables seamless property identification and links it directly to a centralized service platform.
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"A city isn't truly smart until every home has a digital identity and every citizen has a voice."
In Silvassa, the impact of this innovation is already visible. Sanitation teams now navigate routes with data-backed precision, grievance redressal is faster and traceable, and tax systems are more transparent and accountable.
With a simple scan, citizens can report issues, track services, or access civic records—while officials manage it all from a unified dashboard. DHI has become more than a digital address—it’s the foundation for smarter, more responsive cities where technology doesn’t just serve systems, it connects people.
